FAQs

1. Do you ship internationally?

We're based in Singapore and we ship internationally now!
Here's the list of countries we ship to:

Hong Kong, Taiwan, Malaysia, Indonesia, Thailand, India, United States, South Korea, Japan, China, Germany, Denmark, Spain, France, United Kingdom, Greece, United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Macau, Italy, Ireland, Vietnam, Turkey, Netherland, Norway, New Zealand, Oman, Philippines, Portugal, Qatar, Russia, Saudi Arabia, Sweden. 

Shipping rates are calculated upon checkout.

 

2. How long will it take to for my orders to reach me?

After payment verification, your order will be shipped within 3-5 working days. Updates with be on @yeppeoslime's instagram story.
Standard normal mail: 3-5 working days
Local tracked delivery: 1-3 working days
International delivery: 5-15 working days

3. Can I refund/exchange/cancel my order?

Returns and exchanges cannot be accepted, please read product descriptions before purchase. Feel free to clarify any questions by contacting us through email or direct message on Instagram. However, if there's a mistake in your order, please contact us asap as we start working on the orders promptly after receiving them. 

 

4. How much is 6oz/8oz size?

This is the local conversion measurements of units that we follow: 

6oz - 150ml
8oz - 200ml